Terms & Conditions

General Terms

• By using our website and services, you agree to these terms and conditions.
• All products are subject to availability. We reserve the right to discontinue any product without notice.
• Prices are subject to change without notice.
• We reserve the right to refuse service to anyone for any reason at any time.

Order Processing

• Orders are typically processed within 1-2 business days.
• We may require additional verification for large or high-value orders.
• You will receive an order confirmation email once your payment is processed.
• Any order may be canceled by us for reasons including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity.

Payment Methods

We accept the following payment methods:

• Credit/Debit Cards (Visa, MasterCard, JCB)
• Bank Transfers
• Cash on Delivery (available in select areas)
• E-wallets (VNPay, MoMo, ZaloPay)

Payment Security:

• All transactions are processed through secure payment gateways.
• We do not store your credit card details on our servers.

Privacy Policy

• We collect personal information to process your orders and improve our services.
• Your information will never be sold or shared with third parties for marketing purposes.
• We may use cookies to enhance your shopping experience.
• You may opt out of marketing communications at any time.

Intellectual Property

• All content on this website, including images, text, and logos, is the property of VienMart.
• Unauthorized use of any content is strictly prohibited.
• You may not use our products or brand for commercial purposes without written permission.

Limitation of Liability

VienMart shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.

We make every effort to ensure product information is accurate, but we cannot guarantee that all descriptions are error-free.